how can we help you?
read our FAQs or search by topic
My crib's spring frame keeps tilting, what is wrong?
If the spring frame keeps tilting down when weight is placed in the sides/corners of the crib, it's likely that the spring frame is incorrectly installed.
In a correct installation, the bolts on the spring frame's arms should be higher than the frame's platform – i.e. the frame should be hanging from the arms, not sitting on top of them.